Perform the following to reestablish connectivity.
- Connect a keyboard
- Ctrl-F4 to close chrome (if applicable)
- Open Tools (top-right)
- Double-tap on Cell Connection - Skylight
- Where you see Disconnect in the image below, you can have the client try connecting
- If this doesn't work, they can try rebooting
- If one unit continues to not connect, we offer a replacement
- If multiple units fail to connect, it is likely site-related, and nothing we can do anything about